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In thiISPI SoCal Challenges interview, Lisa M. D. Owens will discuss a model to design transformative learning that intentionally seeks differences and creates inclusivity. She will also discuss tips from her new book: Designing for Modern Learning: Beyond ADDIE and SAM.

Session Description:

There’s no question – the Learning & Development industry has struggled to evolve for modern learning needs and change performance. We see it everywhere – in turnover numbers that link back to lack of learning opportunities, all the way to poor perception of L&D opportunities on engagement surveys. We analyzed the shifts that have taken place from the Industrial Age to what is emerging in the Digital Age. What we found is that L&D’s traditional design models are based on outdated assumptions. Learning is no longer limited to one time, one place, and one target audience. The ‘Learning Cluster Design Model’ is based on our new call for L&D: to shift our job towards providing a variety of learning assets across the flow of work for a specific desired behavior change back on the job, while acknowledging more than one target audience. This model is gaining exponential momentum in light of remote working environments and a need for greater inclusion. 


  • Understand the simple problems that have held L&D back from being effective in a Digital Age.
  • Support performance by learning a rigorous way to design a ‘learning cluster’ of multiple assets across the workflow.
  • Learn how it’s about more than e-learning as you convert to remote learning experiences.