Here’s a REAL EXAMPLE of a Learning Cluster and L&D professional developed in our workshop. ASK: The business asked the LCD workshop participant to develop and update their annual harassment training to remain compliant with standard HR & Legal Policies. TRADITIONAL SOLUTIONS: e-Learning module, videos with knowledge check, or live-class. LCD APPROACH: The workshop participant had a huge aha moment by refocusing the Goal on Performance and Strategic Impact - It’s not about compliance for compliance sake! The Change Action shifted the goals from just liability to something that employees might care about as well. Take a look at the difference: “By helping [...]

Here's a REAL EXAMPLE of a Learning Cluster and L&D professional developed in our workshop. ASK: We need new hire onboarding. TRADITIONAL APPROACH: 1 week long live class or blended learning to orient to company, orient to people, orient to technical skills, etc. LCD APPROACH: First, we get clear on the most critical differences we want to see on the job from the employee, with clear ROI for the business. The L&D professional attending our workshop crafted a detailed goal for the Learning Cluster during the Change Action. “By improving the onboarding process for new members of the Delivery Services organization, the business [...]