About the Model

A Review of the Top Learning Dialogues from 2021

A Review of the Top Learning Dialogues from 2021 One of the Learning Cluster Design Model’s best features is how applicable it is to different industries and learning challenges. Throughout 2021 we continued hosted our monthly Modern Learning Dialogue events where L&D leaders shared how they were applying the model and utilizing learning clusters in their line of work. These dialogues offer L&D professionals the opportunity to grow and learn more about the LCD Model and also network with like mind professional in the community. Below are some of our top community dialogues that paint a visual as to how important [...]

A Review of the Top Learning Dialogues from 20212023-03-01T23:30:48-05:00

Create a Flow-of-Work Coaching Experience

Create a Flow-of-Work Coaching Experience Jennifer Zach is an executive coach, thought leader and firm believer in human potential. As someone who combines coaching with modern learning, she has noticed how much the learning landscape has changed over the last few years. She agrees that the one-and done, one-size-fits-all approach to learning doesn’t grasp the needs of individual learners or create meaningful behavioral changes that positively affect business outcomes. She believes that coaching opens the door for learning to go beyond simple training. Organizations need a modern approach to learning that provides a broader array of pathways to support the various [...]

Create a Flow-of-Work Coaching Experience2023-03-01T23:34:17-05:00

Recap: Measuring Learning Impact with Jack Phillips from the ROI Institute

Recap: Measuring Learning Impact with Jack Phillips from the ROI Institute Earlier this month we had a special opportunity to hear from Jack Phillips, L&D measurement luminary from the ROI Institute, on how the LCD Model and modern measurement go hand in hand and how to get started on measuring ROI of your learning efforts. As we know from the Track Action of the LCD Model, measuring the impact of our evaluating the impact of the learning cluster is very important! But why and how do we do this? Jack answers this question by reminding us that hope is not a [...]

Recap: Measuring Learning Impact with Jack Phillips from the ROI Institute2023-03-01T23:43:28-05:00

Learning in the Flow of Work: Insights from Monthly Dialogues

At October’s monthly Modern Learning dialogue, based on popular vote via a LinkedIn poll, we dove deep into the topic of learning in the flow of work. In practice, as we start to implement any new concept, we often find ourselves asking, “How will this change be  possible in my organization?” In order to answer this question, it’s best to break it down into several more specific and digestible questions. Our community participants started this conversation and provide some fantastic insight into taking on the process of initiating learning in the flow of work. So, let’s start to break down the [...]

Learning in the Flow of Work: Insights from Monthly Dialogues2023-03-02T01:37:55-05:00

Getting Stakeholders to Prioritize in Learning Design

In our most recent Learning Cluster Design 2-Week Practicum, one of the participants brought up a challenge around getting stakeholders to prioritize and get clearer on the learning need. When approached by a senior manager to develop management training, this L&D professional asked what specific classes or topics the senior manager was looking to target in this training. Their response? All of them. Sound familiar? What is even more relatable to many L&D professionals that work closely with stakeholders, is that this particular senior manager based their response on their own personal opinion, rather than looking at any data - again, [...]

Getting Stakeholders to Prioritize in Learning Design2023-03-02T01:49:23-05:00

How Learner Curiosity Plays a Role in Learner Personas

Many modern learning professionals use the concept of learner personas when designing learning programs for modern learners. They often categorize their audience by identifying what different learners need to know, and when, where and how they want to learn it. But in taking it a step further, have you ever considered the role learner curiosity plays in developing learner personas? In the video below, Learning Cluster Design co-creator, Lisa MD Owens, dives into how to use learner curiosity to develop learner personas and keep your learners engaged: https://www.youtube.com/watch?v=4Ivh0W8RY-U&list=PLW2CDAnk4Br2QoExsk-EjxAJ0XQz0t0cV&index=4 Some of Lisa’s key takeaways include: The correlation between levels of curiosity and [...]

How Learner Curiosity Plays a Role in Learner Personas2023-03-02T01:51:34-05:00

Crystal Featured: Training Business Podcast

It’s officially Fall and while the days will start to get shorter, we know that many of you are working hard on your 2022 learning strategy. As you gear up for a new year with new learning, have you asked yourself if you are focused on designing content for learning rather than designing content for learners?Earlier in the Summer I was invited on The Training Business Podcast, where I shared how the Learning Cluster Design  model addresses the need to surround employees / learners with learning assets designed to close performance gaps. In the episode we discussed: What Learning Cluster Design is What [...]

Crystal Featured: Training Business Podcast2023-03-01T03:10:25-05:00

Why Is Designing for Modern Learners So Hard?

Designing for modern learners is not as straightforward as we would expect. Modern learners have broad expectations - they all want something different. Some want a class, some want something digital, and with their varied contexts, it can be challenging to design for the “modern learner.” So, how do we design with the modern learner in mind? In the video below, Learning Cluster Design model co-creator, Lisa M.D. Owens explains how to create learning experiences that meet the modern learner when, where and how they need and want to learn. Some key takeaways from Lisa include: Employees in the [...]

Why Is Designing for Modern Learners So Hard?2023-03-02T04:40:24-05:00

How to Design a Social Learning Community

In the book, Designing for Modern Learning, Lisa M.D Owens and I identify three “learning touchpoints” that outline key places, times, and ways that learning occurs. One of these touchpoints, Social Learning, looks beyond formal, planned approaches and provides learners with a level of interaction with other people. In most face-to-face learning experiences, whether we design for it or not, social learning happens inherently. Once the face-to-face experience ends, most learning professionals check off the proverbial “social learning” box, but modern learning doesn’t stop at the end of an event. In fact, social learning should be occurring before, during, and after a [...]

How to Design a Social Learning Community2023-03-02T04:49:56-05:00

LCD and the Neuroscience of Learning (AGES)

The future of L&D in a digital age is about unleashing human potential rather than reinforcing quality, routine work. Rather than focusing on telling L&D “what” to create for a digital age, the philosophy behind the Learning Cluster Design model focuses on building capability around the thought process - the “how” and “why” - moving L&D beyond its traditional limitations and into a position to allow modern learners to choose how, when and where they want and need to learn.  This new way of thinking requires L&D professionals to focus first on learner needs. Our context as training designers and deliverers [...]

LCD and the Neuroscience of Learning (AGES)2023-03-01T22:58:19-05:00
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