With the pivot to virtual learning in 2020, and continuing with that trend in 2021, many learning professionals were faced with the challenge of converting in-person, live orientation and onboarding with a better, more modern solution.

For this particular case study, an L&D leader was tasked with developing a new onboarding program. Traditionally within this organization, onboarding consisted of a week-long live class or blended learning to orient to the company, the people, to technical skills, etc.

Looking at it from an LCD model lens, this leader first got clear on the most critical differences they wanted to see on the job from the employees, with a clear ROI for the business. After applying all 5 Actions of the LCD model, the learning cluster below was born:


Want to learn more about where this leader started and how they were able to develop this learning cluster? Read more on our blog here.